Delivery & Shipping Policy

Physical & Digital Delivery Timelines, Logistics Partners, & Process Overview • Muntajar

Logistics & Document Fulfillment Timelines

Muntajar Global Limited handles both digital document processing (CAS letters, SOP reviews, university offer letters) and physical document shipping (certified transcripts, attested embassy dossiers, translation certificates).

Delivery Timelines & Fulfillment Schedule

Inside Dhaka Delivery

3 – 7 Working Days

Physical copies of offer letters, attestation packages, or hardcopy transcripts are dispatched via REDX or eCourier.

Outside Dhaka Delivery

5 – 10 Working Days

Delivered nationwide across Bangladesh via Steadfast Express, eCourier, or REDX with real-time SMS tracking.

Digital Services & Portal Fulfillment

  • AI SOP & Document Review: Delivered digitally to your candidate dashboard within 24 to 48 hours.
  • University Offer Letter & CAS Issuance: Subject to university admissions office schedules (typically 3 to 14 working days).
  • Overseas Employer Job Match Authorization: Transmitted via employer portal within 3 to 7 working days.

Tracking & Shipment Confirmation

As soon as your physical package is dispatched from our central warehouse (332/a, KHILGAON, TILPAPARA, KHILGAON, DHAKA-1219), a tracking code and live link will be sent to your registered email and mobile number.

If your delivery experiences delays beyond 10 working days, please contact our dispatch desk at dispatch@muntajar.com.

Have questions about an active document shipment?

Contact Logistics Support